Stakeholder engagement

Understanding what matters most to our stakeholders

Every year we engage with a range of internal and external stakeholders to identify the responsibility issues that are most relevant to them and our business.

This has included in-depth discussions with:

  • Our clients
  • Suppliers
  • Investors
  • NGOs (non-governmental organisations e.g. charities and not-for-profit companies)
  • Government representatives
  • Industry associations

In 2016 we continued this process and ran focus groups with institutional investors and financial analysts. We also surveyed and ran an internal focus group with a range of our senior managers.

Based on this engagement programme, we produce a materiality matrix which sets out our most important corporate responsibility (CR) topics, and is updated annually to take account of changing attitudes. This is used by the Leadership Team and the Board to inform our management approach to CR, and is used by the wider business to guide the quality of our CR programmes.

Petrofac materiality matrix and issues for 2016

Key: issues by group

A – Environmental protection

B – Economic performance

C – Social performance

D – Health

E – Safety

F – Security

G – People and resourcing

H – Ethics


We’re committed to protecting our people, our clients and the communities we work in


We're committed to working in an environmentally responsible way