Shareholder FAQs

How do I advise of a change of name?

Private Shareholders

Please write to Link Asset Services, giving:

  • full details of both your old and new names (please ensure that you give your old name in exactly the same way in which it is recorded on the Register of Shareholders - this can be seen on your share certificate(s) or a dividend counterfoil); your investor code (which can be found on your share certificate(s) or a dividend counterfoil)

Enclose your share certificate(s) representing your total holding, plus one of the following as appropriate:

  • an original marriage certificate
  • an original deed poll
  • an original signed statutory declaration is acceptable if it shows both your old and new signatures
  • if you are changing your name following divorce you should send: an original certified true copy of the decree absolute together with your original marriage certificate (to confirm your maiden name) or an original certified true copy of the decree absolute together with your original birth certificate if the marriage certificate is not available

Corporate Shareholders

Please write to Link Asset Services enclosing:

  • an original certified true copy of the Certificate of Incorporation on Change of Name; and share certificate(s) representing the total holding
  • any original documents sent to Link will be returned to you

Can I have my dividend paid in a different currency?

Yes, you can have your dividend paid in UK Sterling or US Dollars.

Dividends declared by the company will be in US Dollars but with a UK Sterling equivalent which will be calculated based upon the exchange rate announced after the dividend record date. Dividends will be paid in UK Sterling unless you elect to receive it in US Dollars.

How do I add or change a currency election?

All shareholders can elect to be paid their dividend in US Dollars.

To make a currency election, please complete the currency election form and return it to Link Asset Services. If you have already completed a currency election form or can't locate the form sent to you, contact Link Asset Services.

Download currency election form

Can I have my dividend paid directly to my bank account by Direct Credit?

Yes, you can have your dividend paid into your UK bank account by Direct Credit.

  • it ensures receipt on the payment date, thus maximising interest you could potentially receive on the money
  • it ensures receipt of dividends even if changes of address have not been notified to Link Asset Services
  • it minimises risk of misappropriation
  • it precludes the need for you to pay the dividend cheque into a bank account

PLEASE NOTE that only UK Sterling dividend payments can be made by Direct Credit into your bank account.

If you elect for your dividend to be paid in US Dollars a dividend warrant (cheque) will be sent to your bank.

How do I add or change a dividend mandate?

Private shareholders

Download the dividend mandate form. Complete the form and send it to Link Asset Services, giving:

Your name exactly as it is recorded on the Register of Shareholders - this can be seen on Your share certificate(s) or a dividend counterfoil. Your investor code (which can be found on your share certificate(s) or a dividend counterfoil) Ensure that:

  • the form has been signed by all the shareholder(s) where indicated;
  • the bank sort code, bank account number (or roll number if your account is held at a building society) is correct; and
  • if the dividends are being mandated to a third party, the completed form must then be stamped by the bank/building society to verify the details stated are correct

Download dividend mandate form

How do I advise of a change of address?

Please download the change of address form. Complete it and send it to Link Asset Services, giving:

your name exactly as it is recorded on the Register of Shareholders - this can be seen on your share certificate(s) or a dividend counterfoil

  • your investor code (which can be found on your share certificate(s) or a dividend counterfoil)
  • full details of both your old and new addresses
  • the form must be signed by at least the first named shareholder where indicated
  • in the case of a corporate shareholder, the appropriate number of authorised signatories should sign the change of address form, and the capacity of each signatory must be stated

Download change of address form

How do I replace a lost share certificate?

Write to Link Asset Services to notify them that the share certificate(s) is/are missing. You should state:

  • your name exactly as it is recorded on the Register of Shareholders - this can be seen on your other share certificate(s) or a dividend counterfoil
  • your investor code (which can be found on your other share certificate(s) or a dividend counterfoil)
  • your full name and address, as they are recorded on the Register of Shareholders
  • if possible, the numbers of the certificate(s) that is/are missing
  • if you do not know the number(s) of the missing certificate(s) please provide the number(s) of the certificate(s) still in your possession
  • if the certificate(s) is/are stolen, we will require the crime reference number as issued by the police

Your letter must be signed by at least one of the shareholders. We will send you a formal letter of indemnity for completion.

How do I transfer shares?

In order to carry out a private share transfer, please download and complete the stock transfer form and send it to Link Asset Services with the share certificate(s) covering at least the number of shares to be transferred.

  • the form will need to show the following information:
  • full name and address details for both transferor (the old owner) and transferee (the new owner);
  • signature(s) of all the transferor(s); and
  • the name of the company, the type of share (for example ordinary shares) and amount to be transferred in both words and figures

Download stock transfer form

How do I advise of the death of a shareholder?

The documentation required to register the death of a shareholder is dependant on the type of shareholding. Please write to Link Asset Services stating:

  • full name of the shareholder, as shown on their share certificate(s)
  • name of the company in which they hold shares

Enclose one of the following:

If the account is held solely in the name of the deceased:

  • sealed copy Jersey grant of probate or letters of administration
  • share certificate(s) representing total holding

Alternatively if probate (or the equivalent) is not being sought due to the small value of the estate, you can apply to use their small estate procedure, providing the total value of the Jersey estate is under £10,000. If you require the small estates forms for completion, please contact the Link Asset Services shareholder helpline on: +44 (0)871 664 0300* (from outside the UK +44 (0) 20 8639 3399).

If the account was held jointly with another person then enclose:

  • the original Death certificate
  • share certificate(s) for amendment

* Calls cost 10 pence per minute plus network extras

How do I contact Link Asset Services?

Link Asset Services
The Registry
34 Beckenham Road
Beckenham
Kent BR3 4TU
United Kingdom

T: +44 (0) 871 664 0300*
(From outside the UK +44 (0) 20 8639 3399)

F: +44 (0) 20 8639 2220

shareholderenquiries@linkgroup.co.uk
www.linkassetservices.com

* Calls cost 10 pence per minute plus network extras