Social performance
Managing Social Impacts
We aim to manage social performance consistently through reliable assessment, clear planning and robust implementation.
In 2012, we introduced our social performance standard, which is mandatory in all projects where we are directly accountable for managing social impacts.
The standard reflects how our evolving business model, particularly the long-term nature of our contracts, is changing our relationship with the communities in which we operate.
Our new social performance framework, incorporating the standard and supporting guidance notes, aims to deliver a consistent approach to managing social performance.
We have also updated our Ethical, Social and Regulatory Policy, which underpins the social performance framework, again to reflect our changing business model.
Stakeholder engagement is key to our Social Performance.
Providing our stakeholders with what they want and need to know helps us manage social risk, improves our performance and is central to achieving our long-term vision of becoming the world’s most admired oilfield service company.
- In Mexico, we consulted our customer and community groups to develop our sustainable development strategy
- In Tunisia, we carried out a stakeholder and socioeconomic survey in early 2013